Development of an Information System Website for Facility Maintenance in Neighborhood Governance (SIFastRT)

Abstract

The management of shared facilities within Neighborhood Governance (RT) often encounters challenges such as error-prone manual record-keeping, overlapping booking schedules, delayed damage reporting, and a lack of administrative transparency, all of which impact efficiency and resident satisfaction. This study aims to develop a web-based information system, SIFastRT, to automate the processes of facility booking, maintenance scheduling, and damage reporting in RT environments. The development method employed is the Waterfall approach, encompassing requirement analysis, system design, implementation, testing, deployment, and maintenance. Black-box testing ensured that the system operates according to specifications. The results indicate that SIFastRT successfully accelerates administrative processes, facilitates online access, enhances transparency, and promotes accountability among RT administrators, making it a potential model for innovation in modernizing community management through technology.